FM Innovators' Blog

Cleaning activities playing “hard to get” in terms of digitalization

Dec 05, 2022

Cleaning is often regarded as the simplest of the facilities management activities, but it is among the most difficult to innovate on, digitally speaking.

There are several reasons for this and one of the main reasons is that the cleaning industry employs very large groups of lower-paid individuals, which makes it harder to find enough efficiencies to make significant financial difference while using a digital solution.

But beyond strict financial regards, it is found, though, that the benefits of digitalization in terms of building user experience and employee engagement are high. Making the cleaners’ work visible, addressable, and adaptive is a big plus for stakeholders.

What exact shapes do these benefits take, and who are the firms that are making a difference in digitalization of cleaning activities these days?

Going digital: not only with cleaning, but also detecting points of interest for other facility partners in the building

Diane van Dijk, Sales Director of CSU...

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Smart Cleaning: How is it Driving the Cleaning Industry and the Challenges that Come Along with It

Dec 05, 2022

The cleaning industry has without a doubt undergone massive transformation in the last 2 years. The Covid-19 pandemic has not only necessitated but more importantly, accelerated this transformation, ushering in an era of digitalization, or as many in the built environment industry would call it – smart cleaning. 

Smart Cleaning Revolutionizes Cleaning Industry

Smart cleaning technologies encompass in large part the installation of IoT sensors and request buttons that are often integrated in the digital workplace management solutions. The result of this integration is a more dynamic way of cleaning that takes into consideration occupancy, foot traffic and real-time requests from building occupants.

This is a stark improvement from static cleaning before where cleaning is done on regular and specific intervals regardless of the number of building occupants or actual requests and need for cleaning. IoT devices are also being used to track high volume and value mobile...

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FMTech Insights: Digital Empowerment in Facilities Management as a Drive for Transformation

Apr 11, 2022


FMTech Insights is a series where subject matter experts and thought leaders in FMTech share their knowledge and opinions on the topic of their expertise; helping the industry learn, innovate and grow. The series will cover every sector in FM – from workplace management, operations and maintenance, energy management, waste management and everything in between.

Ignasi Casamada is the Co-founder & CEO at Optima Facilityan FM service provider specializing in the management and provision of a wide range of services (Maintenance, Security, Installations, Cleaning, Energy Services, etc.) with over 30 years of experience managing services for clients in the Spanish and international market. It offers a flexible service provider model and adapts to the specific demands of each client -- from a single service individually as a specialist provider, to an integrated FM services under an "Open Facility Management" model. Digital innovation and...

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Humans + Robots: The Way Forward for the Cleaning Industry?

Nov 16, 2021
*This originally appeared at

There is no doubt that cleaning is among, if not the most affected of the facility management activities during and in the aftermath of the Covid pandemic. We saw an accelerated incorporation of autonomous cleaning robots in disinfection and cleaning of floors, particularly in large built environments with high foot traffic like airports, hospitals, and shopping malls. Data from AI company Brain Corp, which holds the distinction of powering the world's largest fleet of autonomous cleaning robots servicing the likes of Walmart in the US, reveal that their robots generated 3.3 million additional hours in 2020. In a study by intelligence firm ABI Research, more than 150,000 mobile robots will be deployed in stores with expected usage growing 46% annually through 2030. The same report projects a 30% increase in productivity in general in the...

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