FM Innovators' Blog

FMTech Insights: Why Messaging should be at the Heart of Smart Facilities Management

Mar 14, 2022
 

FMTech Insights is a series where subject matter experts and thought leaders in FMTech share their knowledge and opinions on the topic of their expertise; helping the industry learn, innovate and grow. The series will cover every sector in FM – from workplace management, operations and maintenance, energy management, waste management and everything in between.

Patrick Sim is the Co-founder and Director at FacilityBot, the messaging-first CMMS that allows requestors (building users and FM teams alike) to use their preferred messaging app instead of calling a hotline to report faults, requests for services, requests for desks (hot desking), book common facilities, and many others.

 

Why Messaging should be at the Heart of Smart Facilities Management

In recent years, terms such as Smart Cities, Smart Buildings and Smart Facilities Management have become popular. These terms evoke visions of artificial intelligence, data analytics, physical robots, ubiquitous sensors,...

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